I know what you’re thinking, we’re a leading digital marketing agency so you may think this post is just going to be a schmoozy sales pitch of why we’re so great.

every agency is going to say that, aren’t they?

let’s keep it educational and explore the different types of digital agencies
out there and how to pick the right one to deliver online growth of your

Types of Marketing Agencies

things first, before you choose your digital marketing agency you need to know
what they offer. Generally speaking, digital marketing agencies
tend to provide services for the different marketing channels available for
online businesses
here’s more of a detailed breakdown:

Full Service Digital Marketing Agency

full shebang, this agency is usually bursting with designers, developers,
creatives, analysts and technical nerds all under one roof. This may seem like
the right fit for most as they cover everything from the creation of a website
right through to the maintenance of your marketing channels.

agencies also tend to be a lot bigger and as they “take care of everything”,
you may be inclined to go with the all inclusive package that a full service
digital marketing agency can offer.

do have their positives however, there are a couple of factors to be aware of
at the consideration stage. If they are a smaller full service agency and the
cost seems a little too good to be true, it could be a warning sign. It usually
means that either the design or digital marketing could be compromised and one
is more of an “add-on service” rather than a service provided by dedicated
professionals in that particular area.

example, they could really be a design agency but offer “digital marketing” as
an extra service once the website project is complete. Although this may feel
like a good fit as it’s a “stick with what you know” scenario, think of it this
way: Would you let a car manufacturer design a beautiful car and maintain
and repair any engine damage once you’re on the road? No, because the latter is
a mechanic’s job.

the same with a digital marketing agency, essentially (sticking with this
metaphor…) digital marketing is the engine behind any website and as digital
marketing professionals
it’s our job to ensure it’s always in optimum working order.



  • Works for
    businesses who want a new website and have an in-house team who can handle the
    digital marketing thereafter.


  • Some
    full service agencies don’t have the in-depth technical knowledge required for
    each specialism and either the design or the marketing is compromised.

Single Channel Marketing Agency

the other end of the spectrum is the specialist agencies. These agencies tend
to deal with one channel specifically and generally don’t take the
multi-channel approach. For example, the single channel marketing agency could
be a social media agency, a biddable media agency or an outreach agency.

types of agencies are usually very good at what they do, they’ve stuck with
what they know and only focus on that, upselling to additional services is not
really their thing.

you are a business who already works with another agency or has a capable
in-house marketing team who need a bit of extra help; a single channel agency
could be perfect.

single channel agency allows you to deal with a team of specialists in one
particular area who can get you visibility via one specific channel which you
feel needs some TLC.

To summarise,


  • Great
    for businesses with smaller budgets and want to work on a project basis.
  • Perfect
    if you’re looking for an additional agency to boost visibility via a particular
    marketing channel.


  • Not the
    right type of agency to take care of your online visibility as a whole.
    Businesses often require a multi-channel strategy to ensure they’re visible in
    all the right places.

Multi Channel Digital Marketing Agency

Multi-Channel Digital Marketing Agency

the core of any multi-channel digital marketing agency is strategy. These
agencies focus on multiple channels (biddable media, SEO and content for example) but ensure they have
specialists within each area to build visibility in the right channels,
intelligently integrating them to drive online success as a whole.

to NG Data:

of marketers report not having the time or resources needed to develop and
execute multi-channel campaigns”.

case may be true for a lot of in-house marketing teams, full service agencies,
freelancers or single channel agencies. However, multi-channel agencies ensure
there are experts who specialise in each channel, devoting time, knowledge and
experience to their campaigns, building 
visibility and leads in exactly the right places.

also understand how all channels work together to create a cohesive strategy
that helps businesses be in the right place at the right time in front of the
right people in the digital marketplace.



  • Great
    for businesses with medium to large budgets and want to be visible online, in
    the places that matter to their customers.
  • An
    innovative, transparent, results-led approach to digital marketing. A
    multi-channel digital marketing agency can develop an integrated, targeted
    strategy to achieve business goals and maximise the return on investment.

(kind of):

  • Not the
    right type of agency for businesses who want to have input on what their
    digital marketing should look like. These agencies tend to know their stuff so
    it’s all about trusting their expertise and waiting for the results to follow.

Multi Channel Marketing

did promise no cheesy sales pitches but I will conclude with this; don’t be
fooled by jargon-filled presentations without any data to back them up when
considering potential partnerships.

have an unblemished track record of growth which allows our clients to reach their
potential and fulfil their online goals. So when we meet a business for the
first time, we listen to their objectives, ambitions and history and we tailor
a strategy to suit. Because, just like people, every business is different so
no two strategies should be the same.

We also believe in the success of a
multichannel approach as digital demands different ways and different platforms
to digest content in order to have a multifaceted approach that delivers
results. That’s why we create and develop bespoke inbound strategies,
monitoring metrics that really matter to you.

in touch
with our team to
find out more about what our digital marketing agency can do for your business.